Privacy Policy

At Ceramic Panic, we protect your privacy and ensure your personal information is handled securely. This Privacy Policy outlines how we collect, use, and safeguard your data when interacting with our website, studio, and services.

1. Information We Collect

We may collect the following information when you register for a class, make a purchase, or interact with our website:

Name, email address, phone number, and billing information
Order history and preferences
Communications (emails, inquiries, and feedback)

2. How We Use Your Information

Your information is used to:

Process registrations, purchases, and payments
Provide updates on classes, workshops, and events
Improve our services and customer experience
Send occasional marketing emails (you can opt out anytime)

3. Data Protection & Security

We use industry-standard security measures to protect your personal information from unauthorized access or misuse. Payment transactions are encrypted and processed securely through third-party providers.

4. Sharing Your Information

We do not sell or rent your data. We may only share necessary information with trusted service providers (such as payment processors) for business operations.

5. Cookies & Tracking

Our website may use cookies to enhance user experience and analyze site traffic. You can manage cookie settings in your browser at any time.

6. Your Rights & Contact Information

You can request access to, modify, or delete your pata. If you have any privacy concerns, please contact us at support@theceramicpanic.com.

You agree to this Privacy Policy by using our services, which we may update periodically. Any changes will be posted on this page.

Frequently Asked Questions

Please reach us at tiffany@theceramicpanic.com if you cannot find an answer to your question.

What do I bring to ceramics class?

We recommend wearing comfortable clothes that you don’t mind getting messy. We provide all necessary tools, clay, and aprons. If you have long hair, consider tying it back for safety.

How long does it take to get my finished pottery?

Ceramics require multiple steps, including drying, bisque firing, glazing, and a final firing. Typically, your piece will be ready for pickup within 2-3 weeks. We will notify you when it’s available.

Can I bring my own clay or tools?

Yes! While we provide all materials, you’re welcome to bring your own clay or tools. However, all outside clay must be studio-approved to ensure compatibility with our firing process.

Do you offer refunds if I need to cancel a class?

Full refunds for cancellations 7+ days before the class.
50% refunds for cancellations 48 hours–7 days before.
Store credit for cancellations within 48 hours.
No-shows or same-day cancellations are non-refundable.

What is the firing temperature of your ceramics?

The firing temperature at Ceramic Panic will depend on the type of clay and glaze used. Here’s a general guideline:

Bisque Firing: ~ 1,945°F (1060°C) – Cone 04
- This is the first firing that transforms raw clay into a durable, porous ceramic body, ready for glazing.
Glaze Firing:
- Mid-Fire (Preferred for Studio Work): ~ 2,102–2,192°F (Cone 5-6)
  - Ideal for durability and vibrant glazes. Most studio glazes and functional ceramics are fired at this range.
- Low-Fire (If Needed for Special Glazes): ~ 1,820–1,910°F (Cone 06-05)
  - Used for specific bright-colored glazes or decorative pieces that don’t require high durability.
- High-Fire (Limited Availability): ~ 2,300–2,400°F (Cone 9-10)
  - Suitable for stoneware and specialty glazes, but may be offered only on request.

We primarily fire at mid-range (Cone 5-6) for durability and a wide range of glaze options. If you have specific firing needs, let us know, and we’ll do our best to accommodate!

Can your ceramics be used in the microwave and dishwasher?

Yes, our ceramics are microwave and dishwasher safe. However, to prolong the life of your piece, we recommend hand washing whenever possible.